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War veterans who suffer physical and emotion illness frequently suffer financial hardships due to their inability to find suitable employment. Veterans Affairs (VA) offers substantial medical services and benefits to those who have suffered a disability.

Unfortunately, the VA disability benefits can serve as an incentive to commit fraud and abuse. Psychiatric disabilities, like Post Traumatic Stress Disorder (PTSD), is one area that has seen a substantial increase of claims. One study of veterans seeking a PTSD disability claim found that 69% of those veterans scored higher for symptoms of malingering than the control group of non compensation seeking veterans on the Minnesota Multiphasic Personality Inventory-2 (MMPI-2).

Just because someone does not appear to have a disability does it mean their claim is fraudulent. Before acting on your instincts to report fraud it is best to find out why they are receiving those benefits. If you have ever thought that someone in a handicap parking space looks healthy, but later come to learn that they are waiting for a kidney transplant, you learn not to judge by appearances. Another example is someone who often experiences seizures.

Because PTSD is not a affliction that can be measured it is difficult to determine who is a malingerer and who legitimately suffers from the disorder. There are legitimate psychological and mental impairments for collecting disability.

Before reporting a fraudulent claimant you need to understand more about their exact disability and to become familiar with the conditions/symptoms of their disability. Once you are familiar with their diagnosis and the symptoms of their disorder, then you need to consider things that are incongruent between their behavior and their diagnosis. That in-congruency is something the VA wants to know about.

You can contact the Department of Veterans Affairs’ hotline at (800) 488-8244, between 8:30 am – 4:00 pm EST, Monday through Friday–excluding Federal holidays. Write the VA hotline at: VA Inspector General Hotline (53E), P.O. Box 50410, Washington, DC 20091-0410. Or contact them by email: vaoighotline@va.gov

The types of complaints the VA hotline accepts:

  • Employee misconduct.
  • Patient abuse.
  • Serious safety violations.
  • Theft from VA beneficiaries.
  • Theft or misuse of Government property.
  • False claims by beneficiaries, claimants, patients, employees, or contractors.
  • Systemic problems with VA programs or operations.
  • Gross waste of funds or official time.

The VA hotline will want to know:

  • The particular VA facility or office involved.
  • The identity of the wrongdoer(s) and victim(s).
  • The alleged legal or policy violation(s) or other misconduct.
  • The effect of the wrongdoing, such as dollars lost, delay produced, etc.
  • The date(s) when the event(s) occurred.
  • The identity of any witness(es) to the event(s).
  • Copies of relevant documents that support the allegation.
  • Whether anyone else has already reviewed the allegation.
  • An address and telephone number of a named complainant and whether the complainant wishes confidentiality.

The VA does NOT want to know about:

{ 620 comments… add one }

  • Just A Thought June 23, 2015, 7:37 am

    I can see why the VA is getting some bad press, when from what it appears to me is that many of the comments posted are abusive to the veteran, that is being Rat Packed by a X wife and / or X friend or both with regards to having PTSD or some other injury from serving this great nation, (which means they at one time signed a contract payable with his or her Life) so many veterans do lose their lives due to PTSD here at home, the doctors do what they can do with the time they can spend with the Vet. if you know a Vet with a diagnosis of PTSD maybe take 10 min. and learn about PTSD and just maybe you will see a different person? and I know that not all veterans served honorably or had his buddies blown up or what ever one thinks or sees their hero as, we are not all the RAMBO type, some of us carry a brief case, or operate drones, or just pass on the orders, all of US are a part of a team, from DoD to VA, and all records are kept, and the professionals serving us after our enlistment is up, are the best at what they do. so STFU and go to your nearest VA hospital and volunteer, maybe you will see the price we pay, or take a stroll through on of our cemeteries and look at the inscriptions on the markers, and think about how yours will read.

  • joey June 25, 2015, 11:47 pm

    I hear so much about veterans taking a so called free ride on the system and if a person does that kind of activity then he or she should be held accountable.What about all of the doctors,nurse’s and va personel that commit all kinds of what i would call abuse.They or should i say some are just taking a free ride in the va system.When they should be helping people they get the what do you want today look! Some of the people that work at the va and i will speak as a whole do nothing that make veterans lives miserable.There are some veterans that PAY OUT IN TOWN to see a doctor because of the harsh disrespectful treatment.You will have to excuse my grammer i have trouble with words and things i will try and do a spell check.My point being when you see a veteran and you pass judgement you should take into consideration that there could be other factors involved.There is a veteran that i know that is service connected if you were to see this person on one occassion you might think how does he get disability from the va.However what you dont see is this person is housebound and has severe panic attacts and major depression disorder,GAD,agorophobia,and several other severe impairments oh and did i say has to do his shopping at 3 or 4 a.m. because he says he just cant handle the people.He is afraid to go out in public like a normal person but this is just an example of how you think a person might not have anything wrong there could be a bigger picture that your just not seeing. Think about that,this person be it he or she goes in the military right out of highschool with no impairments and comes out a completely different person not to mention what this person could have lost or suffered along the way.Yes there should be things in place to weed out people that ride the va system INSIDE AND OUT………

  • robert a. June 27, 2015, 2:53 am

    they’ll yell at you and if you complain to the patient advocate they’ll flag you for it. I’ll never go to the VHA again. Those doctors are the worst malingerers in the world. waste of tax payer money.

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