One aspect of disability claim management that flies under the radar revolves around Certified Rehabilitation Counselors (CRC) and the use of transferable skills analysis (TSA). Many of these TSA’s are unethically prepared to help the Insurer deny benefits. Since insurers are the largest pockets in the CRC referral game the industry has seen a race to the bottom to receive the money thus leaving the claimant in the cross-hairs of the hired gun preparing these TSA’s.  Related information.